MRT Connect empowers your customers with online access to schedule repairs as soon as a breakdown occurs or when it is convenient. Connect puts scheduling at your fingertips. Customers can check their repair status online and see photos of their repairs 24/7. Customers will also receive email and text message status updates. Increase your productivity with complete access to repair status. Schedule service, view detailed job steps, see which repairs are completed, incomplete or not started, approve estimates and receive real-time notifications on the status and completion of repairs. Stay connected 24/7.
MRT Connect provides customers access to manage the entire repair process from scheduling to Invoicing. Connect empowers users to schedule their service or repair, follow the repair process step-by-step, approve repairs, access to service history and all online, without picking up the phone. In addition, Connect will send real-time notifications via email or text message to keep your customers informed on the status and completion of repair. Improve Customer Satisfaction When it comes to growing your business, a key factor in your success is your customers' satisfaction. How can you be sure that your customers are having a positive experience? Connect is the pulse of your customers experience.